Transaction ID

Retrieving a PayPal Transaction ID

What is a PayPal Transaction ID?

If you’ve purchased an upgrade for your WordPress.com blog, our payment processor has generated a unique transaction ID to identify your transaction.  It’s a 17-character string made up of both letters and numbers.  We may request the PayPal transaction ID to look up your purchase, or to verify your account ownership.

You Paid With a PayPal Account

If you paid with your PayPal account, it’s easy to find the transaction number:

1) To begin, login to your PayPal account.

2) Select Activity.

PayPal Activity

3) Using the dropdown menus, select the time period in which the purchase was made. You can also specify the type of transaction you’re looking for. In this case, select Payments Sent.

 

PayPal Payments Sent

4) Clicking on any transaction titled 1 DAY, 1-2-3-6 MONTHS... will show you the details of the purchase.

5) The “Transaction ID” in the receipt is your 17-character PayPal transaction ID. Copy and paste this number where requested, and you’re good to go!

PayPal Transaction ID

Via Email Receipt

PayPal receipts for WordPress.com will be sent to your email address from service@paypal.com. You can use your email client to search messages from this address for paypal@automattic.comor WordPress.com to locate receipts from WordPress.com.

PayPal Email Receipt

Once you’ve located a receipt, copy and paste the “Transaction ID” where requested, and you’re good to go!

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